Your Content Is Not the Problem. It's Strategy.

Most businesses don't have a "content" issue. They just lack the right funnel to drive viewers into paying customers. That is exactly what we do for our clients.

Marketing Strategy

We plan out a 12 month marketing direction for you.

Brand Deepdive

We immerse ourselves in your business to fully understand your direction

✅ Branding Workshop

✅ Visual Identity Discovery

✅ Ideal Customer Profile

✅ Content Pillars

✅ Selling Strategies

✅ Customer Retention

Marketing Plan

We plan content and campaigns that are on brand with your business. 

✅ Content Sample

✅ 12 Months Plan 

✅ Timeline

✅ 1st Month Content Calendar

Analysis & KPI

We analyze and benchmark key metrics that ties to your business goals.

✅ Analyze Current Metrics

✅ Benchmarking

✅ KPI Setting

Social Media Marketing

After planning, we get to work on creating content based on the plan.

Content Brief

We write out all the production brief to be shot or designed.

✅ Inspo Sourcing

✅ Design Brief

✅ Creative Direction

Copywriting

We write compelling captions and scripts for all your social media posts.

✅ Caption Writing

✅ Hashtag Research

✅ Hook Copywriting

Videography

We produce short form content, inclusive of shotlists and on screen talents.

✅ Shotlists

✅ Scripting

✅ Videoshoot Sessions

✅ Video Editing

✅ Asset Storage & Management

Photography

We capture assets and moments that we can use for your content.

✅ Shot Angles

✅ Product Photography

✅ Photo Manipulation

✅ Color Grading

✅ Asset Storage & Management

Design

We design graphics for your social media posts.

✅ Graphic Design

✅ Marketing Collateral Design

Scheduling

We schedule finished posts into Instagram and Facebook.

✅ Post Scheduling

✅ Auto Reply Set Up

✅ Review Process

Meta Ads management

After posting, we run paid ads for leads and engagement.

Account Set Up

We set up your Meta Business Suite and Ad Accounts.

✅ Account Clean Up

✅ Facebook Business Profile Set Up

✅ Facebook-Instagram Linking

✅ WhatsApp Business App Linking

✅ Access Management

Campaign Structuring

We create Ad campaigns for lead generation, traffic and engagement.

✅ Campaign Set Up

✅ Budget Set Up

✅ Creative Set Up

A/B Testing

We test which Ads perform and scale those with the given budget.

✅ Multi Creative Testing

✅ Campaign AB Testing

✅ Ad Set AB Testing

✅ Ads AB Testing

Ad Budgeting

We optimize spend so you get your money’s worth with Meta Ads and Boosting.

✅ Weekly Check

✅ Campaign Budget Optimization

✅ Ads Health Check

Data Tracking

We keep track of customers that came from socials and your conversion rates.

✅ Google Sheet Tracker

✅ Customer Surveys

✅ Instant Forms

✅ Weekly Data Collection

Calculate Returns

We calculate return on your money spent to make better decisions.

✅ ROAS Calculation

✅ Monthly Reporting

✅ Actionable Insights

✅ Improvement Suggestions

✅ Budget Suggestions

Web Design & Development

With ads, we send them to your site as the conversion destination.

Web Design

We design out your website or landing page where most of your traffic will be funneled.

✅ UI/UX Design

✅ Prototyping

✅ Templates

Web Development

We develop your website or landing page and host it live on your domain name of choice.

✅ Custom Software Development

✅ WordPress Development

✅ Website Revamp

✅ Doman Name Registration

✅ Hosting Server

Meta Pixel

We install Meta Pixel on your site to generate custom audience for your Ads.

✅ Meta Pixel Set Up

✅ Pixel Installation

✅ Custom Audience Development

✅ Retargeting Audience Development

Frequently Asked Questions

Still unsure? Have a look at our FAQ section from businesses such as yourself.

How much should I spend on Ads?

We like to say spend as much as you can, so long as you can still generate a profit. For starters, we do recommend at least a budget of $250-$300 a month to actually see results. 

Why is ad spend not inlcuded in your final pricing?

Ad spend will be deducted straight from your attached payment method. The agency does not control your card to maintain a level of security.

What do you need from me to start?

We only require you to attend our onboarding meetings. All steps will be guided in person throughout the entire set up and execution processes.

Do I need to give you my passwords?

No. We will not solicit you to relinquish your social media account passwords without any former consent. We will only require you to give us access via Meta Business Suite (which will be covered during onboarding)

How long do I need to wait to see results?

We can’t guarantee any results as it is still dependent on your industry, product/service and your ability to sell. We can bring people to your door but you still need to close the deals.

How many posts will I get per month?

Packages are customized to individual clients. Our post deliverables ranges widely from 4 to 16 a month depending on the pricing. However, we’d like to focus more on the outcome of these posts rather than quantity.

What is your pricing range?

Packages are customized to individual clients based on what services they need. We highly recommend to set up a FREE consultation with us via WhatsApp.

What is Meta Ads?

Meta Ads helps your post to reach to larger audience outside of your followers. The more people see your ads, the more likely they will purchase from you when they are ready to commit.

Do I really need to spend on Ads?

To scale beyond just your account followers and those who are aware of your brand, it will require you to 1) Get lucky with going viral or 2) Spend to get the reach. One requires luck, the other requires consistent output and control. We prefer the latter.

How are you different from other agencies?

While most creative agencies depend on virality, trends or simply posts that looks “great”, we take the approach of planned, strategic consistency. All our posts, ad campaigns and marketing revolves around revenue generation. That is the KPI we hold our selves accountable.

Is there a minimum term to engage with you?

While there is no fixed term for any one client, we do recommend to go for at least 12 months if we do work together. We value long term relationship and the breathing room to really deliver on our promises. Marketing takes time and it doesn’t favor hastiness.

Do you do consultations or trainings?

We are currently only offering Done-For-You services, be it for our end-to-end package or single service. Keep an eye out for future announcements if we do venture into those areas!

Do you guys do TikTok, LinkedIn or any other social media?

We are Meta experts, with Meta certified ad specialists and we are a Meta partnered agency. It is only right for us to focus and do well in our area of expertise than doing half-baked work on other platforms.

What if I am not ready to engage with you?

That is not a problem at all! We only want you to make the best possible decision for your business. You can have a look at our Marketing Playbook for any DIY materials.

"These Are good. But Does This Apply to MY business?"

We got you. Check out our list of clients and the industries we have worked in.

Testimonials

What our Clients Are Saying

Hear it directly from the businesses we work with. Be it for consulting or long term partnership.

Jamie Welsh profile picture
Jamie Welsh
19:40 13 May 25
We had the pleasure of working with Fahmiin as we sought guidance on how to effectively market our product. Having already built the product, we needed expert insight to develop a clear and actionable marketing plan. Fahmiin brought a wealth of knowledge to the table, along with well-organized and thoughtful suggestions that were both strategic and practical. His time and attention were greatly appreciated, and the roadmap he helped us create will be instrumental in guiding our efforts over the coming months. Highly recommended!
Radoslav Stefanov profile picture
Radoslav Stefanov
18:25 07 May 25
We are very happy with the resources Fahmiin and his team have provided. Very friendly and helpful.

We received a well organized strategy deck that will serve our marketing endeavours. Amazing for someone like us who are overwhelmed by all the information out there on marketing and strategy topic. Having a clear action plan is priceless.
Ron See profile picture
Ron See
02:44 03 May 25
Just attended Synapse's Marketing 1 hr Strategy session. In that 1 hour session, it could save me months of mistakes with wrong service positioning.

Absolutely, recommend signing up this session with them.
Farida Thomson profile picture
Farida Thomson
18:39 01 May 25
I had a great experience working with Fahmiin. Throughout the process, he supported me with all of my concerns and provided valuable insight, especially as I'm just starting out with my business. His constructive feedback on our website, sales funnel, and overall strategy for reaching our goals was incredibly helpful. I now have a level of clarity and confidence moving forward that I didn’t have before. Highly recommend!
Zak Drummond profile picture
Zak Drummond
09:49 27 Mar 25
Amazing strategy from Fahmiin and his team! Brilliant company and always super helpful for an early stage startup just getting off of the ground! Would recommend!
Akeem Hgm profile picture
Akeem Hgm
09:38 04 Mar 25
Helpful sharing, professional suggestions and advice. In sha Allah it's worth it if you can work together.
Sheena L profile picture
Sheena L
10:23 24 Jan 25
Of the marketing teams I’ve worked with, so far only the Synapse team put deeper thought and analysis into what works and what doesn’t, for social media marketing, which I really appreciate. I look forward to working with them more and seeing what we can achieve together.
Grace Hong profile picture
Grace Hong
14:27 14 Oct 24
The team was incredibly friendly, always providing prompt replies and going out of their way to offer full support. Any issues I encountered were swiftly resolved, and the developer tackled each challenge with professionalism and expertise. Their dedication and problem-solving skills made the entire process smooth and stress-free. I strongly recommend SynapseBN to anyone looking for reliable and expert developers. Thank you for all your help!
Jeremy Tan profile picture
Jeremy Tan
14:03 12 Oct 24
We first approach SynapseBN, particularly Mr Fahmiin, of our interest with developing a POS module on a web platform that would still sync back to our existing Application. However, due to some reality challenges, we decided to instead to gradually develop a fuller solution and eventually move all into SynapseBN as our main operation software between Fulfillment Warehouse and Branch.

This would enveloped Stock, Sales and Customer Relationship, in the scope of both B2C and B2B segment.

When writing this review, the project is still an on-going development and based on the concept of stages and priority. For an example, Stage 1 is to ensure the Stock Inventory through Cart User Experience is up, together with POS Checkout. This would form the critical foundation. Then we would operate on parallel, to ensure familiarity and minimal bugs upon the final execution on each stage.

So far, each stage has brought us closer, in terms of greater understanding and the output with minimal recourse. And yes, it takes a lot greater time and effort from our side and SynapseBN side, to collaborate and continue iterate. Most importantly is Mr Fahmiin, whom play a key critical human role in the communication.

I deeply grateful and extremely blessed to have Mr Fahmiin and his Team, as part of our 4.0 Revamped.
Load More
Jamie Welsh profile picture
Jamie Welsh
19:40 13 May 25
We had the pleasure of working with Fahmiin as we sought guidance on how to effectively market our product. Having already built the product, we needed expert insight to develop a clear and actionable marketing plan. Fahmiin brought a wealth of knowledge to the table, along with well-organized and thoughtful suggestions that were both strategic and practical. His time and attention were greatly appreciated, and the roadmap he helped us create will be instrumental in guiding our efforts over the coming months. Highly recommended!
Radoslav Stefanov profile picture
Radoslav Stefanov
18:25 07 May 25
We are very happy with the resources Fahmiin and his team have provided. Very friendly and helpful.

We received a well organized strategy deck that will serve our marketing endeavours. Amazing for someone like us who are overwhelmed by all the information out there on marketing and strategy topic. Having a clear action plan is priceless.
Ron See profile picture
Ron See
02:44 03 May 25
Just attended Synapse's Marketing 1 hr Strategy session. In that 1 hour session, it could save me months of mistakes with wrong service positioning.

Absolutely, recommend signing up this session with them.
Farida Thomson profile picture
Farida Thomson
18:39 01 May 25
I had a great experience working with Fahmiin. Throughout the process, he supported me with all of my concerns and provided valuable insight, especially as I'm just starting out with my business. His constructive feedback on our website, sales funnel, and overall strategy for reaching our goals was incredibly helpful. I now have a level of clarity and confidence moving forward that I didn’t have before. Highly recommend!
Zak Drummond profile picture
Zak Drummond
09:49 27 Mar 25
Amazing strategy from Fahmiin and his team! Brilliant company and always super helpful for an early stage startup just getting off of the ground! Would recommend!
Akeem Hgm profile picture
Akeem Hgm
09:38 04 Mar 25
Helpful sharing, professional suggestions and advice. In sha Allah it's worth it if you can work together.
Sheena L profile picture
Sheena L
10:23 24 Jan 25
Of the marketing teams I’ve worked with, so far only the Synapse team put deeper thought and analysis into what works and what doesn’t, for social media marketing, which I really appreciate. I look forward to working with them more and seeing what we can achieve together.
Grace Hong profile picture
Grace Hong
14:27 14 Oct 24
The team was incredibly friendly, always providing prompt replies and going out of their way to offer full support. Any issues I encountered were swiftly resolved, and the developer tackled each challenge with professionalism and expertise. Their dedication and problem-solving skills made the entire process smooth and stress-free. I strongly recommend SynapseBN to anyone looking for reliable and expert developers. Thank you for all your help!
Jeremy Tan profile picture
Jeremy Tan
14:03 12 Oct 24
We first approach SynapseBN, particularly Mr Fahmiin, of our interest with developing a POS module on a web platform that would still sync back to our existing Application. However, due to some reality challenges, we decided to instead to gradually develop a fuller solution and eventually move all into SynapseBN as our main operation software between Fulfillment Warehouse and Branch.

This would enveloped Stock, Sales and Customer Relationship, in the scope of both B2C and B2B segment.

When writing this review, the project is still an on-going development and based on the concept of stages and priority. For an example, Stage 1 is to ensure the Stock Inventory through Cart User Experience is up, together with POS Checkout. This would form the critical foundation. Then we would operate on parallel, to ensure familiarity and minimal bugs upon the final execution on each stage.

So far, each stage has brought us closer, in terms of greater understanding and the output with minimal recourse. And yes, it takes a lot greater time and effort from our side and SynapseBN side, to collaborate and continue iterate. Most importantly is Mr Fahmiin, whom play a key critical human role in the communication.

I deeply grateful and extremely blessed to have Mr Fahmiin and his Team, as part of our 4.0 Revamped.